Moode Dedicated Hosting

 
 
 
 

Each of our expertly managed annual Moodle hosting accounts includes the following features:

Capacities:

  • Each account offers specified capacities, including: storage, bandwidth, and RAM. See product details for more information.

Technical Support Services:

  • Free technical support for all Moodle software errors & server performance issues. Annual Moodle usuability contracts are also available at a discounted rate for hosting clients.  The usability support contract includes issues arising from day to day operation of Moodle.
  • Free installation and customization of standard Moodle, including up to 3 third-party blocks, modules, or other modifications.
  • Free Moodle software upgrades: CVS updates to address any security-related concerns are automatically installed. Any major (e.g., 2.1 to 2.2) or minor point release (e.g., 1.9.1 to 1.9.5) upgrade can be requested by submitting a technical support ticket. This allows us to coordinate with your staff in order to minimize any disruption of your Moodle site.

Data Security Services:

  • Daily back-up to a the local device to allow restoration of previous day’s Moodle site configuration.
  • Weekly back-up to the local device to allow restoration of Moodle site configuration from the previous week.
  • Offsite backup replication can be added for an additional fee.

Value-Added Services:

  • Control Panel and FTP access available upon request.
  • Moodle documentation assistance.
  • Moodle site access options allow use of your own registered domain or sub-domain name, or one of our available sub-domain names (e.g., yourmoodle.edutechleaders.com).
  • Pro-rated pricing is available if an account upgrade is needed within 1 year of ordering.
  • Any shared hosting account can be upgraded at any time without disruption of service.

Support Methods

Technical support is provided using several different methods; Online Helpdesk, Live Chat, Screen Sharing and Phone.

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Why wait?

Let us help you with: Sotware Installation, Settings & Configuration, Customization, Upgrades, Security Issues.

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Client Reviews

GREAT customer service and tech support, with professional, yet personable service.

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